Monday, February 16, 2009

Electronic Woes

Oh my gosh!! Our DVD player was dying ... making this high-pitched squeeling noise about 50% of the time a disc played. I ordered a new one over a week ago; it FINALLY arrived today (even though it was shipped last Tuesday morning). The boys and I spent 2.75 hours taking apart our home theater system ... taking out all the wires, labeling them for which machine, which hole, bundling and tying with twist ties for each maching until we finally made it down the stack to the DVD player! So ... we connected the new one, stacked and reconnected all the crap on top (video player, digital box, etc.) ... and tried it out. PURPLE. So, there's Adam Sandler with his lovely medium purple skin, dark purple hair, standing on the almost black-purple grass against the pink/lavender sky with pink clouds, smiling with his pink teeth. It was like a purple/pink/fuschia fest! So I called the manufacturer ... of course their "help" line was in India, so it was tough to understand the person ... spent about 45 minutes on the phone, yup our connections were all correct and after all that time he FINALLY answered my question (Is there a color adjustment since I can't find it in the instructions) - no color adjustment. He told me to MAIL it to the service center for repair!

So of course, I said "no way." I took the dang thing to the local store (of the online one where I purchased it) and returned it. I bought a new one (a Panasonic). It took Harrison and I just 20 minutes to connect this one and IT WORKS!! Better yet, no squeeling and it's not all shades of purple! What a waste of an afternoon. I wish we had started with this one!!

1 comment:

Truly Blessed said...

Oh how frustrating. We're living in a parallel universe, you and I... our DVD player also died and we're having trouble finding one that will fit the TV we have (it's apparently a cord issue), and I had no idea Randy's bday was only a day before Eric's. Tell him we said Happy Belated Birthday!